Shipping Policy

A legal disclaimer

Galaxyarrow provides toys and related products with the goal of delivering fun and safe experiences; however, we cannot guarantee that all product details, descriptions, or images are completely free from errors. All products should be used in accordance with the manufacturer’s instructions and age recommendations, and adult supervision is advised where applicable. Galaxyarrow is not responsible for any misuse of products, injuries, or damages arising from their use. By shopping with us, you agree to these terms and conditions.

Shipping Policy - the basics

At Galaxyarrow, we aim to deliver your favorite toys quickly and safely to your doorstep. Orders are typically processed within 1–2 business days, and shipping times may vary depending on your location and the chosen delivery method. Customers will receive a confirmation email with tracking details once an order has been dispatched. While we work closely with trusted carriers to ensure timely delivery, Galaxyarrow is not responsible for delays caused by external factors such as weather, holidays, or carrier issues. Shipping costs and available options will be clearly displayed at checkout.

What to include in the Shipping Policy

Galaxyarrow’s Shipping Policy should clearly outline how and when orders are processed, the estimated delivery times, available shipping options, and any associated costs. It should also explain how customers will receive tracking information, outline responsibilities in case of delays beyond our control (such as weather or courier issues), and specify the regions or countries we ship to. Including details about handling times, international shipping (if applicable), and how customers can contact support for shipping inquiries ensures transparency and builds trust with our shoppers.